AsiaIndustrial NetNews: If 2016 is commercialRobotThe starting year of industrialization, 2017 will be a year of accelerated industrialization.Whether it is catering, hotels, supermarkets, finance, pensions, buildings, or other service industries such as transportation, culture and sports, express logistics, etc., to replace repetitive jobs, improve operational efficiency for enterprises, save labor costs and management costs, promote Commercial service robots, which have been upgraded from traditional service industry innovations to demands, are about to usher in a full-scale explosion, and build an intelligent life picture for human beings
On January 13, 2017, the first day of the Spring Festival, at Guangzhou South Railway Station and Shenzhen North Railway Station, 11 intelligent robots made a collective appearance to provide people with services such as passenger inquiries;
On January 11, 2017, a technology company in Beijing launched an intelligent Robot for physical bookstores. The Robot has functions such as super brain, information collection, big data analysis, reception guidance and book inquiry. It will soon enter many physical bookstores in Beijing. Serve the readers;
On January 10, 2017, according to media reports, in order to improve the efficiency of parcel sorting, Shandong Postal Administration has introduced 300 fully automatic express sorting robots, which have been launched in Linyi Shentong Express Company;
On January 6, 2017, Baoqianli Bitun Dabao commercial robot was released. This robot is a humanoid service robot equipped with an intelligent brain. It has many black technologies such as 3DSLAM automatic map building and navigation, autonomous obstacle avoidance, etc., which can be widely used. In catering, hotel, supermarket, finance, pension, building and other industries.
As we all know, my country has become the largestindustryRobot brand consumer country, and the production number of domestic robots is also growing rapidly. In stark contrast, commercial robots have been in a chaotic start. Analysts said that this is closely related to domestic technology and economic conditions. As the demographic dividend subsides, labor costs soar, and consumption upgrades drive the demand for “intelligence” in the service industry, commercial robots are ushering in a booming spring.
Previously, although some companies have begun to lay out the commercial robot industry, from the results, after all, the thunder is heavy and the rain is small. At present, there are very few commercial robots with mature technology and wide application in China. The 2016 version of Pepper launched by SoftBank Group, Alibaba and Foxconn is considered a pioneer in the industry, but from the feedback from the Japanese market, the Pepper robot they provided to some hotels and catering companies eventually became a tablet stand for children’s entertainment. , not really up to the job of a waiter or receptionist. Some well-known domestic start-ups, such as Ecovacs, which specializes in home robots, also launched commercial robots for banks, supermarkets and other places in 2016, but they are still in the testing stage, and the market response is general.
Ubisoft’s Alpha robot became an overnight success with the Spring Festival Gala in 2016. It has now launched its second generation, with functions such as voice chat, office assistant, weather forecast, common sense communication, children’s companionship, and intelligent control. At the same time, Alpha also has an open system. At the CES exhibition held in Las Vegas not long ago, UBTECH once again launched Cruzr, a commercial service robot product for B-end enterprises, which can answer basic customer inquiries. Users can take the initiative to call human customer service, and the customer service staff in the background will provide further answers. It is reported that Cruzr will be listed in June 2017.
As we all know, compared with domestic robots, the procurement of robots in commercial and public fields by R&D enterprises is more difficult, with higher requirements, higher costs, and more profound technical accumulation, which is a test for the comprehensive strength of enterprises. However, compared with the home robot market, the market for robots in enterprise commercial and public service fields is also larger. There is a huge rigid demand in the market, and there are a lot of window opportunities. More importantly, intelligent commercial robots pay more attention to the construction of the “hardware + software + service” ecosystem, which also represents the future development direction of commercial robots, that is, the transformation from simple robot product sales to a combination of business models and user scenarios. Promote the innovative development of real business and promote business model innovation.
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